ISS Global

Headquartered in Copenhagen, Denmark, ISS A/S (International Service System) is a global facility services company founded in 1901. One of the world’s top 20-largest employers, its 550,000 people keep companies around the world running with a full complement of services, including cleaning, support, property, cater- ing, security, workplace, and facilities management.

In 2019 ISS moved its multiple Sitecore properties to run on Copenhagen Mist Azure Blueprint for Sitecore, enabling a consistent approach to governance and security— as well as the unexpected benefit of express migration.

Meeting the stringent requirements of financial customers

Governance and security don’t pertain to just ISS’s website operations; they are omnipresent requirements of its overall business. For example, ISS works with companies in a wide range of industries, some of which are governed by strict regulations; banking and numerous other industries must follow specific operational procedures to demonstrate regulatory compliance. Financial companies require on-site third-party personnel, such as cleaning, security, and facilities management personnel, to have clean criminal records. It’s a complex task since these workers must not just pass an initial security screening, but also affirm their crime-free status periodically. Workers in other industries must frequently document their compliance with various security, training, and related requirements.

ISS, therefore, counts on the availability and performance of its human resources (HR) compliance website to allow employees to verify submit documents and answer questions around the world, around the clock. The personal information provided by employees is highly sensitive and must be protected with robust security measures. By running its HR compliance website on Azure Blueprint for Sitecore— just one of numerous internal and external web properties ISS operates on the reference architecture—the company achieves consistent global governance and security standards, a must-have in demonstrating regulatory rigor to its financial customers.

ISS came to Copenhage Mist with a challenging list of priorities: security, performance, ease of management and governance, and future-proof flexibility, all at a reasonable price. Azure Blueprint for Site- core delivers value in all categories, over and above our high expectations.

Søren Grauslund, Global Application Development Manager, ISS A/S


Streamlined site governance, globally


Turn key Security Implementation Network Security Data Security and Encryption Identity Management and Access Control Security
Impliment for ISS in 24 hours incl.

Tiered network isolation Backup and disaster recovery WAF with OWASP CRS 3.0 prevention Security operations center Hardware-stored encryption key -with built in key rotation
Pervasive encryption Distributed denial of service (DDOS)- attack protection.

At a corporate level, Azure Blueprint for Sitecore allows ISS to achieve the same benefits—consistent governance and security standards—across its portfolio of web properties.

Azure Blueprint for Sitecore is a fully managed reference architecture that delivers best-practice Azure environments for Sitecore solutions, enabling, in turn, a repeatable, consistent approach to site governance,

explains Jesper Ravnsgaard, founder and chief technologist at Copenhagen Mist.

Blueprint is a preconfigured best-practice solution built for speed, security, global scalability and high availability—exactly what ISS’s worldwide operations require,

he continues. Copenhagen Mist maintains a global network of delivery notes across multiple continents to deliver the highest levels of site performance. Additionally, Copenhagen Mist provides a full range of enterprise-grade security protections for all Blueprint customers, including: See table to left


Handing a Fast-track Migration With Ease

ISS engaged Copenhagen Mist to do a fast-track migration to its new Sitecore 9 site, leveraging Azure Blueprint for Sitecore. Completed in 18 hours

A Sitecore Experience Award winner, ISS recently launched a new corporate website developed on Sitecore 9, in the Microsoft Azure cloud. To ensure continuity of the visitor experience, ISS engaged Copenhagen Mist to do a fast-track migration to its new Sitecore 9 site, leveraging Azure Blueprint for Sitecore.

Ravnsgaard comments,

Blueprint greatly accelerates Sitecore Azure solution delivery because it is a fully configured Azure reference architecture available from day one of deployment. In addition, Copenhagen Mist continuously improves Blueprint over time, to take advantage of new features in the ever-evolving Azure cloud environment.

  • Azure IaaS
  • Azure PaaS
  • China Presence
  • eCommerce
  • Global Cloud Scaleout
  • On-Prem Integration
  • PIM
  • Sitecore CMS
  • Sitecore xDB